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Sensitivity Training

One-on-one sensitivity training provides a supportive environment to help employees and people leaders understand concerns about their actions, and the impact their behaviour has on other members in the workplace.
  • Half-day
  • Individual Training
  • Employees and People Leaders
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Description

The clearest evidence of respect in the workplace is productive, creative employees who share an awareness and appreciation of each other. Work environments that lack courtesy or feature inappropriate behaviour can leave employees feeling devalued, unwelcome, hurt or even threatened.

Sensitivity training is an effective solution in situations where an employee has demonstrated inappropriate or disrespectful behaviour in the workplace, particularly when conduct violates the organization’s policies relating to workplace harassment, discrimination, violence, and codes of conduct. One-on-one sensitivity training provides a supportive environment to help employees and people leaders understand concerns about their actions, and the impact their behaviour has on other members in the workplace.

Our training highlights the importance of maintaining a respectful, inclusive workplace that values the diversity of all its members.

Sensitivity training can help your workplace:

  • Supports a workplace culture of respect and equity.
  • Supports Human Resources policy in the areas of conflict resolution and performance management.
  • Improves working relationships amongst team members, effective communication and skill development in problem-solving and conflict resolution.
  • Increases productivity and engagement, and reduces stress.
  • Reduces and/or prevents absenteeism, turnover, and/or legal action.

Structure

Delivered as a one-on-one session or a series of customized coaching sessions.

  • An initial meeting involving Human Resources and/or management is recommended in order to provide key concerns or issues.
  • The one-on-one session runs three hours in length and is attended inperson by the participant and facilitator in a safe, private environment.
  • Complex issues may require a series of additional one-on-one coaching sessions that will be customized to address specific needs and issues relating to respect and safety in the workplace.
  • Emphasis is placed on roles and responsibilities, accountability and behaviour change.
  • Upon conclusion of the training, feedback on participant’s level of engagement will be provided to the
    organization along with recommendations for next steps if required.
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Availability

Available in Canada

Objectives

At the end of sensitivity training, participants will be able to do the following:

  • Understand and appreciate what is meant by the term respect.
  • Become aware of legislation that guides respect in the workplace and obligations under it.
  • Understand and acknowledge the implications of their own actions.
  • Be responsible and accountable for their own actions.
  • Recognize that each person has a role and responsibility to create and promote a respectful, professional and comfortable work environment.
  • Demonstrate leadership in the workplace.

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